Shipping policy
Shipping And Handling Times
We strive to handle all purchases in a timely and secure manner to ensure safe and prompt delivery. Our handling times vary throughout the year and are dependent on a variety of factors including, but not limited to:
- Size of shipment
- Fragility
- Amount of shipments pending
- Weekend, Holiday, Natural Disaster, or other closures
- Destination
We make it our goal to process and ship your item within 1-3 business days.
Your package shipping time will depend on the shipping available and the shipping option chosen.
Pricing and Carriers
In most cases, our shipping prices are automatically calculated based on estimated weights and dimensions through our recommended mail and package carriers.
If there are issues with the shipment options we offer, or if you are not satisfied with the use of a specific mail carrier, please reach out to us at info@atozservicesil.com to see if we can accommodate your request.
Packaging
Since we are primarily a used good merchant, we make it our goal to be environmentally and fiscally responsible. We may package your item/s in recycled or previously used packing materials.
We use as much packing material as necessary to ensure your item/s are safe from damage in the shipping process.
Damage in Shipping
If your item arrives damaged, we recommend inspecting the packaging to look for signs of the package being mishandled or tampered with. If your item is damaged in shipping, you qualify for a refund on your purchase.
If your item is received damaged, please reach out to us immediately at info@atozservicesil.com.